Never miss another patient call.
Your practice gets calls all day — booking requests, cancellations, emergency queries. Your AI voice agent answers every one of them instantly, books appointments straight into your calendar, and hands your front desk back their time.
Every unanswered ring is a patient calling your competitor next.
Dental practices run on the phone — yet most calls arrive when the front desk is already mid-conversation, mid-treatment, or out for lunch. Under NHS UDA targets and busy private lists, call volume keeps climbing while admin capacity stays fixed.
calls to a busy dental practice can go unanswered during peak hours — each one a booking, a recall, or a plan acceptance at risk.
is when patients actually try to book — evenings, weekends, and lunch breaks your front desk can't always cover.
extra headcount needed. Your AI voice agent works alongside your existing team, not instead of them.
From ringing phone to booked appointment, in one call.
Set up once, then let your AI voice agent handle the conversation from the first ring — while staying fully aligned with how your practice already runs.
Answers instantly
Every call is picked up in seconds — no hold music, no voicemail, no missed opportunity.
Understands the request
Booking, rescheduling, cancellation, or a general question — your assistant follows the conversation naturally.
Books it in
Appointments are checked against real availability and added straight to your practice calendar.
Loops in your team
Anything outside its scope — clinical questions, complaints, complex cases — is logged and handed to your staff.
The right outcome, for the person who needs it.
Recover revenue that's currently walking away
Every missed call is a potential booking lost to another practice down the road.
- Capture bookings outside your opening hours
- Reduce no-shows with automated confirmations and reminders
- See exactly how many calls convert into appointments
Take the phone pressure off your day
Let routine calls handle themselves so your team can focus on the patient in front of them.
- No more choosing between the phone and the patient at the desk
- Repetitive questions (hours, directions, pricing) handled automatically
- A clear log of every call, so nothing falls through the cracks
More consultations converted, automatically
Fast, friendly follow-up on enquiries means fewer prospective patients go cold.
- Immediate response to treatment plan enquiries
- Consistent, on-brand answers every single time
- Warm handoff to you for anything needing a personal touch
The same standard, at every site
One consistent front-of-house experience across every practice in your group — no variation by location or shift.
- Identical call handling standard across all sites
- Centralised reporting on call volume and outcomes
- Scales to new practices without new hires
*Illustrative — actual results vary by practice and will be confirmed during your demo call.
Simple setup, then pay only for what you use.
A one-time setup gets you live. After that, you're billed per minute of call time actually used each month — no flat fee, no unused capacity you're paying for.
Core
For a single practice — everything you need to stop missing calls.
£3,000 setup + £1,000 at delivery (usage credit)
- 1 practice location
- 24/7 call answering
- Appointment booking & rescheduling
- Calendar & PMS integration
- Custom call script & voice
- Call analytics dashboard
- Priority support
Pro / DSO
For multi-site practices and DSOs standardising across locations.
From £5,000 setup + £1,000 at delivery (usage credit)
- Everything in Core, at every site
- Multi-site management
- Group-level, centralised reporting
- Dedicated onboarding
- Custom SLAs
How the £1,000 delivery credit works: it's applied against your first month's usage. If that month's usage comes in under £1,000, the difference rolls into month two's bill. If usage meets or exceeds £1,000, you're simply billed for the excess. From then on, you pay per minute, per month — nothing more.
Built specifically for UK healthcare front desks.
Zogency is designed around how UK dental practices actually operate — NHS and private mixed lists, UDA-driven scheduling, and the data-handling standards patients expect from a healthcare provider.
Frequently asked questions
Yes. Call data is encrypted in transit and at rest, access is restricted, and we can host UK-based on request to support your practice's data governance requirements.
Your assistant is configured around your existing calendar and booking rules, including UDA-based scheduling constraints, so it books within the same limits your team already works to.
Most practices are live within days. We configure your call flows, connect your calendar, and test everything with you before it goes live.
Anything clinical, sensitive, or outside its remit is logged with full context and handed to your team — nothing is guessed or improvised.
Yes — your assistant's name and voice are set up with you during onboarding, so it matches how your practice wants to sound to patients.
"We used to lose calls every lunch break. Now every one of them gets picked up and booked before we're even back at the desk."
"Rolling this out across our sites gave us one consistent standard for how every call gets handled, no matter which practice picks up."
"Setup was quicker than we expected, and patients genuinely don't realise they're not speaking to a person at the desk."
Speak to your AI voice agent right now.
This is the actual assistant, live, running in your browser. Tap the call button to experience exactly how it sounds, how it books, and how it handles questions — no salesperson on the line.
Prefer to talk it through first? Get in touch instead.
Tell us about your practice.
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